General conditions

terms and conditions


FORME srl provides access to the site (the "site") and sells its products under the following General Conditions of Use and Sale.
We invite you to carefully read these general conditions before using the site. By using the site you accept these general conditions. 

Article 1 - Purpose

These general conditions have as their object the purchase of products, carried out remotely via the telematic network on the site owned by Forme s.r.l. with registered office in Via Quingenti, 30 - 43123 PARMA.

Article 2 - Acceptance of the general conditions of sale

By sending the electronic confirmation of their purchase order, the customer unconditionally accepts and undertakes to observe in his relations with Forme s.r.l. the general and payment conditions transcribed below, declaring to have read and accepted all the information provided to him in accordance with the aforementioned regulations.

Article 3 - Customer commitments

These conditions of sale must be examined online by customers visiting the site before they confirm their purchases. The forwarding of the order confirmation therefore implies full knowledge of the Conditions of Sale and their full acceptance.

The customer undertakes and undertakes, once the online purchase procedure has been completed, to print and keep these conditions of sale, already viewed and accepted during the purchase process, in order to fully satisfy the provisions of art. 3-4 of Legislative Decree 185/1999. is a telematic site for the sale of objects. Purchases of products, available as illustrated and described online in the relative descriptive and technical sheets, are made by the customer, who must be at least 18 years old, at the price indicated therein, to be confirmed at the time of forwarding the confirmation. order.

Before confirming the purchase, the customer will be summarized the unit cost of each selected product, the total cost in the case of the purchase of multiple items and transport costs.

By confirming the purchase, upon completion of the transaction the customer will receive an e-mail message containing the number, date and total amount of their order.

Article 4 - Payment

Payment for the products and any transport costs must be made by the customer at the time the order confirmation is sent through the use of one of the forms of payment available and listed online.

Article 5 - Customs

Should the goods ordered from should be delivered abroad, the customer may be subject to import duties and taxes, payable once the package reaches the specified destination. Any additional customs clearance costs will be borne by the customer. Customs policies vary considerably from country to country and therefore it is in the customer's interest to contact the local customs office for further information. It is also important to keep in mind that, when placing orders on the site, the customer is considered as an importer and therefore required to comply with all the laws and regulations of the country where the goods are received. In addition, cross-border deliveries may be subject to opening and inspection of products by customs authorities. 

Article 6 - Delivery of products

The purchased products will be delivered by Forme s.r.l. to the address indicated by the customer through the use of a courier, unless the goods are unavailable. Due to the Christmas and summer holidays, Forme does not guarantee regularity of delivery in the months of August and December.

Article 7 - Guarantees

Products purchased through are subject to the discipline, as applicable, referred to in Legislative Decree 2/2/2002 n. 24 (Official Gazette no. 57, 8/3/2002) on sales contracts and guarantees concerning consumer goods and, to the extent not contemplated therein, the specific provisions on the matter provided for by the civil code.

This guarantee will apply to the product that has conformity defects and / or malfunctions not detectable at the time of purchase, provided that the product is used correctly and with due diligence, that is, in compliance with its destination and as provided in any technical documentation, in compliance with the various operating rules indicated therein. The aforementioned guarantee will not be applied in the event of negligence, carelessness in the use and maintenance of the product, connection to electrical systems or any other type of connection that is not up to standard.

Articles 8 - Intellectual property

8.1. Site and Protected Material

The User acknowledges and accepts that the Site contains confidential information protected by intellectual property laws. All intellectual property rights on the Site, including but not limited to software or HTML code, newsletters, texts, databases, drawings, photographs, images, designs, video and / or audio material and any other material contained on the Site (of followed, the "Protected Material"), Are the exclusive property of Forme srl and / or its licensors. All Protected Material is made available to the User by Forme srl and / or its licensors, exclusively for personal and non-commercial use. By way of example and not limited to, the User may not: 
a) copy, reproduce, publish, transmit, distribute, perform, display, communicate, modify, create derivative works, reverse engineer, sell, license or otherwise exploit the Site, or any part of the Protected Material, including, by way of example only, include or create a link with the Site or any part of the Protected Material, without the prior written authorization of Forme srl; 
b) access or use the Site or any part of the Protected Material for commercial purposes or for any other purpose that competes with Forme srl and / or its licensors.

8.2. Brand names 

The User acknowledges and accepts that Forme srl or its licensors are the exclusive owners of the brand and logos, as well as any other brand or logo that appears on the Site (hereinafter, the "Brands"). Any use of the Trademarks by the User is strictly prohibited and constitutes a violation of the intellectual property rights of Forme srl or its licensors. Forme srl reserves the right to take action to obtain compensation for damages in the event of trademark infringement and / or in any case of violation of its intellectual property rights.

8.3. Hyperlinks

The Site may from time to time contain hyperlinks to other sites, web pages or third party content. Forme srl does not control such sites, web pages and third party content and, therefore, cannot in any case be held responsible for the accuracy, accuracy, correctness, safety or reliability of any third party site, web page or content, nor will it be able to in no way be responsible for the content, advertising, products, services or any other information or data present on or deriving from such third party websites or web pages. Furthermore, Forme srl cannot be held responsible for any damage or loss suffered by the User as a result of its access, use or reliance on such sites, web pages or third party content.
The creation of links to the Site of Forme srl, the framing of the Site and more generally any use of the Protected Material of the Site or of a part of it, are subject to the prior and express written authorization of Forme srl, which may be revoked at any time at the sole discretion of the latter. Forme srl reserves the right to: 
a) request the removal of any link with the Site that has not been, or is no longer, authorized;
b) ask for compensation for damages suffered as a result of unauthorized connection.


Article 9 - Images

Forme srl undertakes to ensure that the colors of the images displayed on the screen by the Customer are as similar as possible to the actual colors of the Product. In any case, Forme srl cannot in any case guarantee an exact and precise color match as the colors of the images and photographs may vary due to multiple factors and variables including the screen and resolution settings.

Article 10 - Right of cancellation and withdrawal 

Please review our Returns Policy, which applies to products purchased from us. In addition to the contractually recognized right to be able to return the purchased product within 14 days of purchase, you can exercise the right of withdrawal within ten working days of receipt of the product pursuant to Legislative Decree 6 September 2005, n. 206 ("Consumer Code").

The customer has the right to cancel the order placed within the following 24 hours, by giving written notice by e-mail to Forme s.r.l. at the address
If the customer does not act within the foreseen times and methods, the contract is to be considered concluded.
If the customer has already been charged, Forme s.r.l. will arrange the re-credit.
Pursuant to and within the limits of Legislative Decree 22 May 1999, n. 185, the customer has the right within 14 working days from receipt of the requested goods, to exercise the right of withdrawal.
This right applies to all products contained on the site

Article 11 - Methods for exercising the right of withdrawal

To exercise the right of withdrawal, the customer must send, within the term referred to in Article 9 of these general conditions of sale, a registered letter with acknowledgment of receipt, or also a fax or telegram, confirmed by registered mail within 48 hours. following hours, to the following address:

Forme s.r.l. Via Quingenti, 30 / A - 43123 PARMA (PR), ITALY, tel. 0039 (0) 521 270760, fax 0039 (0) 521 1910802.

Forme s.r.l. will proceed with the transmission of the re-credit order relating to the cost of the goods shipped and excluding shipping costs within 14 working days following the shipment of the goods by the customer and in any case not before receipt of the goods. This operation will be carried out through the credit institution issuing the card used or by crediting the bank account indicated by the customer.

The costs of returning the goods to the sender, on the other hand, remain the responsibility of the customer. Forme s.r.l. will consequently reject any product returned unpacked or in any case with methods other than the original ones, as well as products for which the return costs have not already been fully paid by the customer; or the procedures and times provided for by law (Article 5 of Legislative Decree 185/99) for communicating the exercise of the withdrawal have not been respected, or in the hypothesis the product has not been packed with original wrapping, or is not complete accessory, instruction manuals and everything originally contained.

Article 12 - Information and complaints

For any clarification or any complaint, Forme s.r.l. can be contacted via the telephone numbers +39 0521 270760 or by email at the address

Article 13 - Jurisdiction and competent court

This contract will be governed by Italian law. For any dispute relating to the validity, interpretation or execution of the same contract, the territorial jurisdiction will rest exclusively with the judicial authority of Parma.

Article 14 - Non-transferability of the contract

The rights deriving from the following contract cannot be transferred to third parties.

Article 15 - Loyalty Program

That’s Italia reserves the right to modify or cancel a promotion at any time. Not valid where restricted or prohibited by law. That’s Italia computer is the official date / time device for all promotions. The user who redeems the promotion is responsible for paying any applicable sales tax relating to the use of a promotion; That’s Italia is under no obligation to pay any taxes in conjunction with the distribution or use of any promotion. That’s Italia points, vouchers and award codes cannot be redeemed for cash or equivalent. That’s Italia points, vouchers and reward codes are non-transferable and cannot be auctioned, exchanged, copied, transferred, bartered, changed or sold. That’s Italia points, vouchers and reward codes can only be applied once. That’s Italia points, vouchers and award codes cannot be applied retroactively to previous purchases. That’s Italia Points, vouchers and reward codes will expire on the date indicated in the communication to the customer; if no date is specified, That's Italia Points, vouchers and reward codes will expire (a) for content in post or e-mail, 60 days after the date of sending the mail or e-mail and (b) for That's Italia Points , vouchers and reward codes published in any form (including online), 60 days after the date it was last shown to consumers. To use That’s Italia Points, vouchers and reward codes and apply them to an order, customers must follow the promotion instructions. That’s Italia points, vouchers and reward codes are limited to one time. Unless otherwise indicated in the promotion, all That’s Italia Points, vouchers and reward codes are limited to one per person. That’s Italia reserves the right not to grant That’s Italia Points, vouchers and award codes. The terms are subject to change by That’s Italia at any time.